Full price merchandise purchased from our website can be returned for a full refund within 30 days of the delivery date. Each box has a return label in the box for domestic shipping only. Simply use the return label to return the item.

Sale merchandise can be returned for a full refund or exchanged within 7 days of delivery date.

We will only accept returns for items that have not been used or altered in any way. All tags must be attached. If tags have been removed we cannot accept returns. Once your package reaches the warehouse, please allow 3 to 7 business days (depending on peak times) for your return to be processed. When your return has been accepted, your refund will be issued and you will receive a confirmation email.

Upon receipt of returned goods, Expressions NYC reserves the right to deny refund if the merchandise does not meet return policy requirements. If your return does not meet the conditions listed, the package will be sent back to you.

We do not ship to PO boxes or outside USA. We ship free of charge to 48 states only, Alaska and Hawaii residents must pay shipping charges.

For any questions email us at

Expressions NYC 's vegan bags purchased at any department stores or other stores selling Expressions NYC merchandise cannot be returned to You must contact the store where you purchased the product. If you received our bag as a gift without a gift receipt in that case we are unable to determine where the bag was purchased and hence we cannot accept the return. You must have proof of purchase that the bag was bought on our website.